Respect for and protection of your personal data is a core commitment for us.

This Privacy Policy describes what personal data we collect, how we use and protect it, as well as the choices and rights you have regarding its processing. We recognize that the protection of personal data is an ongoing responsibility and, for this reason, we may update and amend this Policy from time to time.

Please visit our website www.hobbyland.gr regularly to stay informed of any changes.

1. What personal data we collect about you

• 1.1. Full name / Company name: We collect your first name, last name and/or company name, as well as the contact details of contact persons, when you express interest in our services, subscribe to our newsletter, or participate in contests and promotional activities.
• 1.2. Email address: We collect your email address when you contact us, subscribe to our newsletter, or participate in contests and promotional activities.
• 1.3. Postal address: We collect your home or business address for invoicing and shipping purposes.
• 1.4. Other contact details: We may collect additional contact details such as your phone number in order to provide you with faster and more effective service.
• 1.5. Billing information: We collect the tax details required for issuing lawful invoices and receipts, such as VAT number and tax office information.
• 1.6. Sensitive data: We make every effort to minimize risks to your rights and freedoms by avoiding the collection of sensitive personal data.

2. How we collect your personal data

We collect your personal data when you express interest in our services, make purchases from our stores, receive services from us, visit our website, or subscribe to our newsletter.

We do not sell your personal data to anyone and only share it with third-party partners who facilitate the provision of our services to you.

3. How we use (process) your personal data

We use your personal data for the following purposes:

• 3.1. To provide our products and services.
• 3.2. For marketing and/or promotional activities, such as newsletters, emails, SMS, push notifications, participation in contests and special offers, only if you have given your consent.

In every newsletter, you are given the option to unsubscribe through the Unsubscribe link.

4. Legal basis for processing your personal data

• 4.1. Processing for the provision of products and services is based on entering into and performing a contract, or on pre-contractual actions taken at your request.
• 4.2. Processing for marketing and promotional purposes is based on your consent.
• 4.3. In certain cases, processing is necessary for the purposes of our legitimate interests or for compliance with national and European legislation.

5. Data retention period

• 5.1. We retain your personal data for as long as our transactional relationship lasts and for at least ten (10) years where required for tax or administrative purposes.
• 5.2. Data related to newsletters or promotional activities is retained until you inform us that you no longer wish to receive such communication.
• 5.3. For more information about where and for how long your data is stored, you may contact us at sales@hobbyland.gr.

6. Safeguards we take to protect your data

When you provide us with your personal data, we take all appropriate physical, technical and organizational measures to ensure its protection.

Among other things, we implement the following measures:

• Data encryption
• Detection and management of security breach incidents
• Use of servers located in restricted-access areas subject to regular inspections
• Use of information systems that minimize the use of personal data
• Implementation of procedures for the secure retention and deletion/destruction of data
• Restricted access only to authorized personnel
• Ongoing staff training regarding confidentiality and data security

7. When and how we share your personal data with others

As part of our business activities, we cooperate with third-party service providers acting on our behalf. In such cases, we may share with them only the personal data that is strictly necessary for the provision of the services we request from them.

We require all our partners to protect your data and not use it for any other purpose. The data we collect from you may be stored in one or more databases hosted either on our premises or by third-party providers within or outside the European Union, exclusively for storage and retrieval purposes.

8. Your rights

You have the right to request access to the personal data we process about you. In addition, you have the following rights:

• 8.1. The right to correct or delete your personal data, where applicable.
• 8.2. The right to restrict the processing of your personal data or object to such processing.
• 8.3. The right to data portability, subject to the conditions set by law.
• 8.4. The right to withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before such withdrawal.

In addition, you have the right to lodge a complaint with the competent Greek Independent Authority, namely the Hellenic Data Protection Authority.

9. How to contact us

For any questions regarding the processing of your personal data or the use of cookies, as well as for exercising your rights, you may contact us through the contact form on our website or by sending an email to sales@hobbyland.gr.

10. Version Information – Changes and Updates

This Policy was last updated on 24/05/2018.

We reserve the right to modify and update this Policy at any time, for any reason, without prior notice, other than posting the updated version on our website.

We may periodically send emails to remind you of changes or updates; however, we recommend that you check our website regularly in order to stay informed about the current and effective version of this Privacy Policy.